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(This book is in English. To get this book in Dutch click here.)
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‘What your Clients won’t tell you… and your managers don’t know’ was first published in 1995. It outlines Tenacity’s step-by-step approach for keeping the clients your company has worked so hard to get.
This groundbreaking book has set a new standard for account management and sustaining proven effective client relationships. The book has served as a trusted guide for executives and managers responsible for over $23 billion in managed service contracts worldwide since 1995.
We have sold over 130.000 copies of this book worldwide. But you can get your copy for free. Take a giant step to profitable growth and become the leading company in your industry.
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