Partner in Germany

Welcome to Tenacity. We are client retention consultants to the world’s leading service organizations. Our Clients for Life® client retention process protects over € 23 billion in client contracts worldwide.

Our partners are located in the US and Europe, but our clients are situated in over 13 countries around the globe. Would you like to become our business partner in Germany?

We offer you the opportunity to build a very rewarding business with Tenacity’s solutions. Both financially as professionally! You will have the Clients for Life® client retention process at your disposal and become part of Tenacity’s international partner network that is the thought leader on client retention and margin improvement.

Your profile?

We would like to get in touch with senior managers or consultants with extensive experience in the Managed Services Industry. Your current experience combined with Tenacity’s knowledge, instruments and tooling make you instantly accepted on c-level as a thought leader in Account Management and Client Retention in managed services.

As a Tenacity partner you are both an entrepreneur and a consultant. You are in a good position to be successful when you are experienced in some of the following areas: Sales, Account Management, Change Management, Leadership and Managed Services.

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    The Clients for Life® Client retention and account management process is a formal end-to-end system. It contains processes and instruments for:

    • top level strategic decision making
    • best practices in account management
    • independent 3rd party assessments to evaluate the status and risk of client relationships
    • assessments for organizational learning.

    Clients that implement CFL pay a yearly license fee for the right to use the Clients for Life system and the trademarked materials.

    We help our clients to successfully implement and formalize the system until they can operate it by themselves. In this we function as change managers and consultants for a period between two and three years. Although many clients like us to stay involved on a strategic level after that period.

    The implementation and the managing of the system is supported by a mobile learning platform and a Clients for Life App. Both are developed together with the Kennesaw State University in Atlanta Georgia.

    Just take the next step and contact us. We would welcome your interest and questions.