References

Clients for Life helps us to achieve our goal: 100% of our clients choose Start People time and time again because of the value they experience in the cooperation. Do you have a similar ambition? Then I sincerely recommend the Tenacity books. You will learn about why achieving this goal begins with a conscious choice for contracting clients that fit our organization well.

This is the process you want if you’re interested in keeping the clients you’ve worked so hard to get.

When you think it’s all about client satisfaction you’re in for a surprise. Tenacity shows you how your key-accounts look at your organization and hand you the tools to lead your organization to a higher client retention.

If you’re part of an organization that provides management services under contract then READ TENACITY’S BOOKS!

This is more than a wake-up call regarding client retention – it’s a step-by-step action plan that keeps you in-sync with your clients.

An enlightened roadmap (that works) for managing and retaining high value and complex client relationships.

Partner Relationship Management – ON STEROIDS! Simply Brilliant.

When you use Tenacity’s processes your ability to retain clients and contracts will improve…it’s that simple.

Read. Learn. Use the material…these insights will help you protect the business you’ve won.

You can lose clients despite high client satisfaction. Clients for Life gives the word ‘value’ a whole new meaning. Now I look at the relationships from the perspective of what relevant added value we can provide with our organization and not just with our products or services. This made me shape the relationship with my clients in a completely different way. Very Inspiring.